Shipping Policy
Thank you for shopping with Menskaart. We aim to deliver your watches safely and as quickly as possible. Please read our shipping policy for details about order processing, shipping times, and delivery.
Order Processing Time
All orders are processed within 1–2 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order is processed, it will be prepared for shipment and handed over to our delivery partner.
Shipping Time
Estimated delivery time depends on your location:
-
Metro Cities: 3–5 business days
-
Other Cities & Towns: 4–7 business days
-
Remote Areas: 5–8 business days
Please note that delivery times are estimates and may vary due to courier delays or unforeseen circumstances.
Shipping Charges
Menskaart may offer:
-
Free shipping on selected products or promotions
-
Standard shipping charges may apply depending on location and order value.
Shipping charges (if applicable) will be shown at checkout before payment.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can use this tracking number to monitor your order delivery status.
Delivery Issues
If your order is delayed, lost, or shows delivered but you did not receive it, please contact us within 48 hours so we can investigate the issue with the courier partner.
Incorrect Address
Please ensure your shipping address and contact details are correct at the time of placing your order.
Menskaart is not responsible for delivery failures due to incorrect or incomplete addresses provided by the customer.
Damaged Package
If you receive a damaged package, please:
-
Take clear photos of the package and product.
-
Contact our support team within 48 hours of delivery.
We will assist you with a replacement or resolution.
Contact Us
For any shipping-related questions, please contact us:
Email: watchcare1234@gmail.com
Phone: 8130301595